A smiling nurse talking with a resident
Legal

Legal information and policies

The documents that set out how KinetiCura handles your information and the terms of using our website.

Privacy by design

KinetiCura compliance

A monitoring system only belongs in someone's home if it respects that it is their home. KinetiCura was designed privacy-first, not privacy-patched.

No footage is kept

Pose keypoints are extracted from each frame and the frame is immediately discarded. There is no library of video of your mother's living room, because none is ever created.

Analysis happens on-site

Baseline modelling and detection run locally at the edge; only event signals travel to the cloud.

Everything is encrypted

Household records, baselines and event history are encrypted in storage and in transit.

Consent stays with the family

Monitoring can be enabled, paused or switched off per person and per room at any time.

Your data stays in your country

No data leaves the borders of the country in which KinetiCura is deployed. Event signals and household records are stored and processed within that country only.

Documents

Terms, privacy and access to information

Each document opens as a PDF. For questions about any of them, please contact us.

Website terms

Terms and Conditions

The terms that govern your use of the KinetiCura website in the United Kingdom and South Africa, including data protection (UK GDPR and POPIA), intellectual property, liability and governing law.

Read the Terms and Conditions (PDF)
Privacy

Privacy Notice

How KinetiCura collects and uses personal information in the United Kingdom and South Africa, including monitoring data, who we share it with, how long we keep it and your rights.

Read the Privacy Notice (PDF)
Data protection

GDPR (U.K.)

A pocket guide to UK data protection law — the UK GDPR, the Data Protection Act 2018 and PECR, as amended in 2025: the principles, lawful bases, individuals' rights and our obligations.

Read the UK GDPR Pocket Guide (PDF)
Data protection

POPIA (S.A.)

A pocket guide to the Protection of Personal Information Act, 2013: the rights of data subjects and the eight conditions for lawful processing.

Read the POPIA Pocket Guide (PDF)
Access to information

PAIA

The KinetiCura manual prepared under South Africa's Promotion of Access to Information Act, 2000, including how to request a record and how we process personal information under POPIA.

Read the PAIA Manual (PDF)